DEPARTMENT:

• Support Franchise Owners in their efforts to grow a successful business.
  
  
• Train franchisees to submit timely, clearly written ad submittals and proof returns.
  
  
• Facilitate franchise use of electronic tools to minimize time spent on administrative tasks and maximize time spent on sales.
  
  
• Assist Art, Proof and Production Departments in facilitating Franchise Owners' mailing.
  
  
• Support all functions within Franchise Services as scheduled production mandates, i.e. assist Data Entry, Art and Proofreading Departments, process preliminary and final print orders, electronic proofs and provide general support.
  
  
• Ensure Franchise Owners adhere to Policies and Procedures through training and development.

• 2 years of customer service experience
• Excellent communication skills
• Track Record of Success in Daily Planning – Organization is absolutely vital to this position